Privacy Policy

Introduction

casebook.vet (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it. casebook.vet is operated by Peak Media Rx.

Data we collect

• Account data: name, email address, professional role and registration number.
• Profile data: practice type, country, biography and avatar you choose to add.
• Content you post: cases, comments and messages (which must never contain identifiable patient-owner information).
• Usage and technical data: log data, device information and cookies used to run and secure the service.

How we use your data

• To create and manage your account and verify your professional credentials.
• To operate the platform: showing cases, comments, notifications and AI-generated case summaries.
• To communicate with you about your account and platform activity.
• To analyse aggregate usage so we can improve the service.

Legal basis

We process your data to perform our contract with you, to pursue our legitimate interests in running a secure professional network, and with your consent where required.

Data sharing

We do not sell your personal data. We may share anonymised or aggregated data with trusted partners. Service providers who host our infrastructure (including Cloudflare and Supabase) process data on our behalf under appropriate agreements.

Data retention

We keep your data while your account is active and for as long as needed to meet legal obligations. You can ask us to delete your account at any time.

Your rights under GDPR

You have the right to access, correct, port, restrict and delete your personal data, and to object to processing. To exercise any of these rights, contact us at info@casebook.vet.

International transfers

Your data is primarily stored in the UK/EEA. Where data is transferred internationally we use appropriate safeguards such as standard contractual clauses.

Security

All data is encrypted in transit and at rest. Access to personal data is limited to those who need it to operate the service.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes via the platform or by email.